Thursday, November 13, 2014

How to use My Disney Experience (A Step-By-Step Tutorial)

by: Jenna

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One common question amongst Disney newbies is "What is My Disney Experience and how do I use it?" MDE is a great tool! It keeps all of your trip information in a centralized location. Every confirmation number you'll need can be found here. Once you get the hang of it, it's very simple to navigate. And in true Disney fashion, you can customize it too! Let's get started!


This is the screen you'll see when you first land on Disney's page. In the upper right hand corner, you'll see the My Disney Experience logo. Hold your mouse over that, and this drop down menu will appear (make sure you're logged in!).


In the drop down menu, you'll see all of your options. You can make dining reservations, fast pass reservations, buy tickets and a whole lot more that we will get to.

My favorite page is the main planning page. Click on your name (see how Jenna was in blue above?).

Here is where that takes you. I love visiting this page first because it has an overview of all of our plans.

Here's a snippet of our upcoming trip schedule. Everything is organized by day, and it has your hotel, FP+ reservations, dining reservations and anything else you've booked.

If you've purchased Memory Maker, scroll down to the very bottom of this page. Once you're at Disney, here is where you'll see your photos and videos. Unsure about Memory Maker? Check out this post from Melissa that explains everything you need to know!


Also, at the very top of the page are the quick links for reservations, along with your countdown.


Under the drop down menu, below the Plan and Manage header is FP+. That's a whole post unto itself and Lindsey already wrote it, so check out this link for everything you need to know about scheduling and modifying FP+.



Now, let's click on the My Reservations tab, on the drop down menu. If you're booking a trip and paying it off slowly (which is what we did because we cashed in credit card points for gift cards and used Disney Movie Rewards codes for gift cards as well), you'll be able to see your balance on this page and make a payment towards your trip.


The next thing you'll see as you scroll down the page is your ticket purchase. We went with base tickets again (and you can read all about why we choose them here). You can also read about some great ways to save on Disney tickets here. Also, if you've chosen to buy your tickets somewhere else (like AAA or Undercover Tourist) you can link them to your My Disney Experience here (see the blue box?).


And below that is a list of your dining reservations. However, if you've made a reservation through the restaurant itself, it will not show up here. Example? I stayed up until midnight on my 180th day before my trip so that I could make my reservations, and hopefully get everything I wanted. I secured the coveted Be Our Guest and O'Hana's reservations but failed to get TREX. So, instead, I called them. They are a downtown Disney restaurant (you can read my review here) so they keep reservations open for non-Disney go'ers and walk-ins. I was able to get the exact time and date I wanted, but it will not show up here because it wasn't made online (and there's no way to link it, unlike the tickets).


And finally, below that are my FP+ and Memory Maker reservations and photos (again).

Next up, the fun stuff.

Let's go back to the drop down menu and select My Profile. You'll land on a screen like this (featuring whatever character you've chosen for yourself). You can click on About Me to change your character, your name, you date of birth and add in Annual Passholder or Vacation Club information.


Scrolling on down, you'll find a spot to enter in your credit card information (you'll need one on file to make dining reservations) and your contact information. There's also a place where you can manage friends (this is a perk for those of you planning family trips who will need to manage multiple families dining reservations...but that's another post for another day).


If you click on Magic Bands and Cards from this page (or from the drop down menu) you'll land on the page where you can customize your Magic Band colors and, if for some reason your bands aren't already linked to your trip, you can do so here. It will also be the page where you can track your Magic Band shipment.


Go back to the drop down menu one more time. Here's something fun! Click on My Family and Friends. From here you can add your kids, your husband, whomever you're traveling and managing travel for. As you add them (or if they're already there, click EDIT on the right side of your screen), you can assign them a Disney character. My kids picked their own - Dash and Buzz Lightyear, respectively, I pick Elsa (as shown above) and I picked Mr. Incredible for my husband (awww)! 

The character options change pretty often - I noticed they recently added Darth Vadar and a few other Star Wars characters. It's something fun amid all of the planning craziness! If they ever add Rapunzel, I'm switching! Ha!



I hope this step-by-step tutorial of the My Disney Experience page has been helpful! If you have any questions, feel free to email us or leave a comment! And don't forget, My Disney Experience is also an app (free in the app store!). Download it so that you'll have all of your pertinent trip information in the palm of your hand during your visit to Disney!

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